P R O J E C T S
H O M E
N E X T // P R O J E C T

1 // PROJECT OVERVIEW

Redesigning the EV Charging Experience

e-moving is the electric mobility service developed by A2A to help users locate charging stations, manage charging sessions, and support their daily electric vehicle journeys.

The project focused on improving the usability of the mobile application through a complete UX audit, the redesign of key user flows, and the introduction of new features aimed at simplifying the charging experience.

My role

  • UX Audit

  • Heuristic Evaluation

  • User Flow Analysis

  • Information Architecture

  • UX Design

  • Feature Definition

  • Wireframing

02 // UX AUDIT & HEURISTIC EVALUATION

ThThe first phase focused on analyzing the existing experience through a comprehensive review of user flows, navigation patterns, and interface components.

The objective was to identify usability issues, inconsistencies, and friction points affecting key tasks such as registration, station discovery, and charging management.

The audit included:

  • User flow mapping

  • Navigation analysis

  • Heuristic evaluation

  • Interaction review

03 // KEY FINDINGS

The analysis highlighted several recurring usability issues affecting both comprehension and task completion.

4 // REDESIGN STRATEGY

Based on the audit findings, the application was redesigned to improve clarity, reduce cognitive load, and create a more intuitive charging experience.

The redesign focused on:

  • Simplified navigation

  • Improved information hierarchy

  • Clearer visual language

  • More intuitive charging station details

  • Streamlined onboarding flows

  • Enhanced accessibility and readability

Additional features were also explored, including a charging queue system allowing users to receive notifications when occupied stations become available.

05 // BEFORE & AFTER

BaseThe redesigned experience addressed the main usability issues identified during the audit while improving overall consistency across the application.

The following examples illustrate how information hierarchy, navigation, and interaction patterns evolved from the original interface to the proposed solution.